Reporting and Dealing with PPI Spam Emails

Unfortunately in this day and age when information is traded, many businesses get hold of peoples personal details such as mobile phone numbers and email addresses. Sadly PPI email spam is on the rise lately, and we hope the following guide may help you counter these emails that you may never have subscribed to.

  1. Don’t reply to the emails. If you reply, you are likely going to be added to an “active user” database and there is no way of stopping them selling your information further.
  2. Report the email as “spam” to your email provider. Chances are if enough people do so, your email provider may automatically start sending these in your spam folder.
  3. Look for the “opt out” option in the email. It that exists, make sure you opt out, which may stop the same company targeting you over and over again.
  4. If you opt out and still receive the spam, or if there isn’t an opt out (by law all email marketing messages should carry an opt out feature) report the companies to the Information Commissioner http://www.ico.gov.uk/ or fill in one of their complaints letters here http://www.ico.gov.uk/upload/documents/library/privacy_and_electronic/forms/pecr_complaints_form.doc if the sender is getting too abusive.


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Further Help

Citizens Advice Bureau

Citizens Advice Bureaux give free, confidential, impartial and independent advice to help you solve problems. To find your nearest CAB, including those that give advice by e-mail, search for your nearest CAB, or look under C in your phone book.

Financial Ombudsman

Consumers may prefer to contact the financial Ombudsman consumer helpline on 0300 123 9 123 for guidance on the procedure for complaining about payment protection insurance (PPI).