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Guides

Claiming Payment Protection Insurance back from Barclays

In April, the Independent reported:

Banking giant Barclays took an additional £300 million hit to cover payment protection insurance mis-selling claims today but unveiled a higher-than-expected rise in quarterly profits.

The bank has now set aside £1.3 billion to deal with PPI compensation after a recent increase in the number of claims, which have eaten into the profits of its UK arm.

In addition, the guardian reported:

Barclays has announced it will compensate all customers who complained they had been mis-sold payment protection insurance (PPI) before 20 April on a “no questions asked” basis.

The payments, which the bank says are intended as a “gesture of goodwill”, will comprise all premiums paid plus any added interest.

Which is great news for all those who feel that they have a claim against their PPI on Barclays products such as:

  • Loans
  • Credit Cards
  • Mortgages
  • Over draft
  • Barclays powered store card

Should I use a Claims management Company?

In a nut shell, it isn’t advisable to use one, unless you are absolutely certain you can’t follow a few steps to get the claim in place yourself. (see our How to Claim PPI from Barclays guide below)

In fact, Barclays own website states:

Contrary to any advice or information you may receive from CMCs, we make no distinction at all between complaints made via a CMC and complaints you make directly.

Essentially you could be giving away as much as a quarter of your potential claim to a company making the claim on your behalf.

How to Claim PPI from Barclays

First off, look at our Mis Selling reasons and make sure that you qualify.

Use our Guide to make sure you haven’t missed out anything at all: http://ppiclaimletter.co.uk/guide-to-payment-protection-insurance/

Use one of our Free PPI Claims Letters if you wish.

Barclays will probably want you to fill in the Financial Ombudsman’s questionnaire which you can download here:  http://www.financial-ombudsman.org.uk/publications/technical_notes/ppi/PPI-consumer-questionnaire.doc

Barclays PPI Claim Contact Details

The Barclays PPI Claims Line is at: 0845 755 5555

Or you can write to them at:

Barclays PPI Dept

Leicester

LE87 2BB

 

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Further Help

Citizens Advice Bureau

Citizens Advice Bureaux give free, confidential, impartial and independent advice to help you solve problems. To find your nearest CAB, including those that give advice by e-mail, search for your nearest CAB, or look under C in your phone book.

Financial Ombudsman

Consumers may prefer to contact the financial Ombudsman consumer helpline on 0300 123 9 123 for guidance on the procedure for complaining about payment protection insurance (PPI).